N.R. (Bath, Somerset)
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I had a tight schedule to declutter and organise my parents' dilapidated holiday home, which felt extremely daunting. Kim was brilliant at helping me prioritize jobs so that each phase was broken down into manageable parts. This started from establishing which area of the house to tackle first and helping me identifying things to keep, in a considered but practical way, sorting meticulously and systematically so I was clear where things had gone. She enabled me to make decisions about items of emotional value, calmly attuning to my need to reminisce, while not allowing us to be too diverted from the job in its entirety.
I am not a completer/finisher and so having Kim’s practical approach to clearing an area and organising the tip trips felt reassuring and I was astonished we were able to achieve so much in a short period of time. Kim has excellent attention to detail, and calm supportive demeanour, which turned a potential ordeal into a manageable and satisfying experience.